Privacy Policy
How Panel Grove Way collects, uses, and protects personal data under Korean privacy law.
1. Data Controller
Panel Grove Way Co., Ltd.
Office 7, 51 Placeholder-ro, Songpa-gu, Seoul 00000
Email: contact@panel-groveway.click
Phone: +82 2 0000 8520
2. Data We Collect
- Contact form submissions: name, email address, consultation type, message content, and optional preferred date
- Consultation records: device serial numbers, firmware versions, and rotation dates you provide during sessions
- Website usage: anonymised analytics data if you accept cookies (see our Cookie Policy)
- Communication records: email correspondence related to bookings and deliverables
We do not collect seed phrases, private keys, wallet balances, or transaction history.
3. Purpose of Processing
We process personal data to:
- Respond to inquiries and schedule consultations
- Produce rotation ledgers and archive documentation
- Send session confirmations and deliverable copies
- Improve website content based on aggregated analytics
- Comply with legal obligations under Korean law
4. Legal Basis
Processing is based on your consent (contact forms, analytics cookies), contract performance (paid consultations), and legitimate interests (website security and service improvement).
5. Data Retention
- Contact form data: 24 months from submission
- Consultation records: 7 years from session date, or until you request deletion
- Analytics data: 14 months
- Email correspondence: 3 years from last contact
6. Your Rights
Under the Personal Information Protection Act of Korea, you may request access, correction, deletion, or restriction of your personal data. Contact us at contact@panel-groveway.click. You may also lodge a complaint with the Personal Information Protection Commission (PIPC).
7. International Transfers
Our website is hosted within the Republic of Korea. Video consultations may use third-party conferencing providers; we select providers with adequate data protection measures. No personal data is transferred outside Korea for processing without appropriate safeguards.
8. Security
We use encrypted storage for consultation deliverables, access-controlled office premises, and staff training on data handling. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Changes
We may update this Privacy Policy periodically. Material changes will be noted on this page with an updated date.
Last updated: August 2025